Great first time experience! Hannah was exceptional. Neck/shoulder massage was amazing and instantly alleviated the pain and tension. She answered all my questions and made me feel safe and comfortable. Even recommended exercises to stretch my neck/shoulders. 10/10 would recommend her. Definitely coming back!
I had a really great experience at Royal Spa Massage. The service was excellent from beginning to end, and the deep tissue massage was amazing. Ana did an awesome job — very professional, attentive, and skilled. I left feeling relaxed and refreshed. You can really tell she cares about providing a great experience. I was very happy with the service and definitely recommend this place if you’re looking for a quality massage!
Hannah is absolutely delightful. Incredibly strong hands; I've never had to "tap out" before - I did the 90 mins and didn't want it to end. Extremely professional, genuinely cares about her clients' health and well-being. I will book with her any time I'm working in the area.
I have been coming to Hannah for a while now. She is great! When I have back pain I get the deep tissue massage and when I am not having issues then I get the Swedish Massage. Hannah can do crazy pressure, when needed, on the deep tissue so you have to guide her to what you exactly need and how much pressure to apply. I am a big guy so it takes a lot of pressure at times to reach the muscle areas needing treatment. I highly recommend her and can’t wait for my next appointment.
The front desk woman was not friendly. I scheduled an appointment for 6:30 p.m., arrived on time, and she immediately asked my ethnicity without even greeting me. My massage did not start until 6:48. The massage itself was decent, but it was cut short. At one point the therapist left to get a towel, returned with the door open, and soon after the front desk loudly asked him across the rooms if he was almost done. Their shouting was very disturbing and disrespectful. Because my appointment had started late, my session was shortened. Also, she charges an extra fee for card payments — it’s noted behind one of her small signs — but she did not tell me this over the phone. When I said I don’t carry cash, she replied, “you do it the American way.” That comment was unnecessary and inappropriate. Overall, the customer service was terrible. Be aware of potential extra card fees and poor treatment.